Frequently asked questions

Accounts, data & how it all connects

Do I need an account?

Not to start. Seating, Schedule, and Transport work instantly with no signup — your work saves automatically in your browser, on your device. You need an account (free, no password — we email you a magic link) for two things: syncing your weddings across devices, and sharing a wedding with the couple.

Will my work disappear?

Browser-saved work stays until you clear your browser data. Sign in once and your events also sync to the cloud — then they're safe across devices, and clearing your browser loses nothing.

How do purchases unlock?

Buy with any email at checkout, then sign in to Mezze with that same email — everything unlocks automatically on every device. No codes to type.

How do the four tools connect?

One guest list runs everything. Guests answer your RSVP form (attendance, party, diets, hotels, arrival days) → you send them to Seating in one click → the chart feeds kitchen sheets → Schedule holds the day's times → Transport reads hotels and builds shuttle manifests. Enter a guest once; every tool already knows them.

Can my partner or planner see my event?

Today Mezze is a single-account product: your events belong to your sign-in, and vendors receive print/PDF exports (runsheets, kitchen sheets, manifests). Proper collaboration — email invitations, owner/editor/viewer roles, and vendor links that show only what each vendor needs — is on the roadmap. We don't recommend sharing account access.

Is my guests' data safe?

See the privacy policy for the full picture. Short version: stored with established providers (Supabase, Netlify, Stripe, Resend), never sold, never used to email your guests, deletable on request at hello@usemezze.com.

What does the free plan include?

A real trial of everything: unlimited guests on one active wedding, a single-day schedule, one shuttle run, and watermarked exports. Paid plans remove the caps and watermarks — one unlock covers all four tools.

Refunds?

14 days, no questions — email hello@usemezze.com.